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You are here: Home > Return Policy
Return Policy

Please call customer service for a RMA# before making a return. All items sold on this site are 100% satisfaction guaranteed for a period of 1 year from date of invoice. We will pay the return freight on defective items. Any cartridge that is less than 75% empty based on weight will not receive credit. All non-defective returns will be charged a 20% restocking fee. We do not pay freight on non-defective returns. No credit or refund will be issued until the return items are received and processed. Any cartridge that has been abused or tampered with will not receive credit.
Apex Ink
2942 Niles Ave.
St. Joseph, MI 49085
1-877-852-1601 Toll Free
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